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Frequently Asked Questions
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Where does Great Stuff get its inventory?
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All items are brought to the shop by consignors looking for a new home for their belongings.
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| Q: |
How can I consign?
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| A: |
Fill out an inventory sheet from Great Stuff itemizing your belongings. Make
an appointment to bring in your items accompanied by the inventory sheet. We
accept consignments Tuesdays through Fridays prior to opening in the morning, or late afternoon. We
do not schedule appointments on Saturdays, but can accept furniture after 4:30. The
shop is closed on Sundays. Great Stuff needs to see furniture prior to consignment.
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| Q: |
Who determines the price of items?
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| A: |
The consignor has the opportunity to price their belongings on the inventory sheet.
However, the majority of consignors give us authority to price their
items believing we know our market and therefore have the ability to determine
the most appropriate price. Great Stuff employs a researcher to help in
appraising the value of antiques, collectibles, and other miscellaneous items.
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| Q: |
Does Great Stuff pick up and deliver?
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| A: |
We have delivery service available at approximately $45 per pickup load.
Deliveries outside Ames will have an additional mileage charge.
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| Q: |
Can items be returned?
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| A: |
Because all sales are final, we do allow items to be taken home on approval. Customers
are allowed to take merchandise home overnight after leaving full
payment. If the customer is unsatisfied with the item, and returns it the
following business day, their check or credit card information will be returned
to them. If Great Stuff doesn’t hear from the customer by 5 p.m. the following
day, their check will be cashed, or credit card charged.
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